1.Introduction
‍ArdramTherapeutic LLP is committed to protecting your personal information. ThisPrivacy Policy explains what data we collect, how we use it, and your rights inrelation to it. This policy applies to all information collected throughardram.com and any related communications, including enquiries received viaWhatsApp, email, or telephone.

‍2.Information We Collect
‍We may collectthe following types of information:
Personalidentification: Name, email address,phone number, and country of residence provided via our enquiry or contactforms.
‍Medicalinformation: Condition details, medicalhistory summaries, and any documents voluntarily submitted as part of atreatment enquiry. Collection of such information is subject to your explicitconsent provided at the time of submission.
‍Technical data: IP address, browser type, device information, and pagesvisited, collected automatically via cookies and analytics tools.
‍Communications: Records of any correspondence with our team via email,WhatsApp, or phone.

‍3. HowWe Use Your Information
‍We use theinformation we collect to:
    1. Respond to treatmentenquiries and assess clinical eligibility.
     2. Scheduleconsultations and coordinate treatment planning.
     3. Send relevantupdates about your enquiry or appointment.
     4. Improve our websiteand services through anonymised analytics.
     5. Comply withapplicable legal and regulatory obligations.We will not useyour information for unsolicited marketing without your explicit consent.

‍4.Medical Data
‍Any medicalinformation you provide is treated with the highest level of confidentiality.It is accessed only by authorised clinical staff directly involved in your careassessment. We handle medical data in accordance with applicable Indianhealthcare regulations, including the Digital Personal Data Protection Act,2023 (DPDP Act), and all relevant data protection principles.

Whereclinically necessary, Ardram Therapeutic LLP may, at its sole discretion, sharepatient data with senior experienced medical consultants engaged for thepurpose of clinical guidance and treatment advice.

Patient datamay also be shared with the device manufacturer, Scalene Cybernetics Pvt. Ltd.,for the purpose of treatment optimisation and clinical guidance, at the solediscretion of Ardram Therapeutic LLP.

As the CDSCOlicence holder for the Neuro Cytotron device, Scalene Cybernetics Pvt. Ltd. isrequired to collect treatment efficacy and outcome data from patients whoproceed to treatment, and report it to the Central Drugs Standard ControlOrganisation (CDSCO) as part of its statutory post-market surveillance andregulatory compliance obligations. Such data may be transmitted in identifiableor de-identified form, as determined by the applicable regulatory requirementor as deemed appropriate by Scalene Cybernetics Pvt. Ltd. in the discharge ofits statutory duties. Patients are informed of this obligation and provideexplicit consent as part of the clinical onboarding process.

‍5.Sharing of Information
‍We do not sell,rent, or trade your personal data. We may share information with:
     • Senior medicalconsultants or specialists engaged by Ardram Therapeutic LLP for clinicalguidance and treatment advice, at our sole discretion.
     • Scalene CyberneticsPvt. Ltd., the manufacturer and CDSCO licence holder of the Neuro Cytotrondevice, for treatment optimisation, clinical guidance, and statutorypost-market surveillance reporting to CDSCO.
     • Technology serviceproviders (e.g. website hosting, CRM) bound by written data processingagreements consistent with applicable law.
     • Regulatory or legalauthorities, including the Central Drugs Standard Control Organisation (CDSCO),if required by law or regulation.

‍6.Cookies
‍Our websiteuses cookies to enhance your browsing experience and collect anonymised usagestatistics. You may disable cookies in your browser settings; however, somefeatures of the website may not function correctly without them. Some cookiesmay be set by third-party analytics providers; please refer to their respectiveprivacy policies for details. By continuing to use this website, you consent toour use of cookies.

‍7. DataRetention
‍We retainpersonal data only for as long as necessary to fulfil the purposes for which itwas collected, or as required by law. Enquiry data from individuals who do notproceed to treatment is typically retained for up to 12 months, after which itis securely deleted. Treatment records of patients who undergo RFQMR-FRBtherapy are retained for a minimum period as required under applicable Indianhealthcare and regulatory guidelines, including any retention obligationsarising from CDSCO post-market surveillance requirements.

‍8. YourRights
‍You have theright to:
     • Access the personaldata we hold about you.
     • Request correctionof inaccurate or incomplete data.
     • Request deletion ofyour data, subject to legal obligations.
    • Withdraw consent forany non-essential data processing at any time.
     • Data portability —request a copy of your personal data in a structured, commonly used format.
     • Nominate arepresentative to exercise your data rights on your behalf in the event ofdeath or incapacity, in accordance with Section 14 of the DPDP Act, 2023.
     • Lodge a complaintwith the relevant data protection authority.Please notethat certain data processing activities, including statutory reportingobligations under CDSCO regulations, are not subject to withdrawal of consent.We will respondto all data rights requests within 30 days of receipt. To exercise any of theserights, please contact us at care@ardram.com or visit ardram.com/contact.

‍9. DataSecurity
‍We implementappropriate technical and organisational measures to protect your personal dataagainst unauthorised access, loss, or disclosure. However, no method oftransmission over the internet is 100% secure, and we cannot guarantee absolutesecurity.

‍10.Changes to This Policy
‍We may updatethis Privacy Policy from time to time. Any changes will be posted on this pagewith an updated effective date. We encourage you to review this policyperiodically.

‍11.Contact Us
‍If you have any questions or concerns about this Privacy Policy, please contact us at: care@ardram.com or visit https://ardram.com/contact.